Managing Performance at Work: A step-by-step guide - Paperbackby C. Sutherland (Author) As a manager, setting goals and managing the performance of your people is YOUR job. In this comprehensive workbook, you will find everything you need to know, including: Understanding motivation How to set meaningful goals with high commitment How to review progress towards goals The best questions for coaching individuals to success How to navigate a handling Crucible Conversation How to get reward and recognition right