The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences - Paperbackby Gabriella Lojacono (Editor) What is a luxury customer experience and how can luxury brands best use emerging technologies in order to create truly unique, high end experiences for their customers? These are the questions that The Future of Luxury Customer Experience has been designed to answer, as it explores how luxury brands can best utilize human touch and new technologies to deliver experiences that surprise and delight customers in a truly