How Mediation Works: Theory, Research, and Practice - Paperbackby Stephen B. Goldberg (Author), Jeanne M. Brett (Author), Beatrice Blohorn Brenneur (Author) How Mediation Works will introduce management and law students as well as businesses to this art of conflict resolution from the behavioral perspective, while also providing a valuable resource to continuing education programs, mediation training, and lawyers to familiarize clients with the mediation process. Author Biography Stephen B. Goldberg, Professor