Something's Troubling Me: How To Calm And Shape Difficult Professional Conversations - Paperbackby Andrew K. Betts (Author) Something's Troubling Me provides a new perspective on Difficult Professional Conversations, helping you to navigate their complexity with understanding and serenity. Using simple terminology, illustrated beautifully by Philippe Tur's emotional troll, the book explains how to manage a candid exchange the key to resolving a difficult conversation. Something's Troubling Me arose from Andy's many years of industry experience